I had a customer who booked a room and was misleaded, on the site was a discount (i didnt do that) and when he payed,he payed thé full amount!!! I did thé test and he was Wright! How can i cancel thé discount???greetings


BrookAve 3 years ago


Hi Patrick,


You cant as the price displayed is the price paid.


But for future bookings identify the discount and suspend or opt out. Is it the Genius discount?


Phone BdC Partner Support and they can review


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