PRICING AND RATE PLANS
I had a booking come in last night for tomorrow night. The guest got the Genius special rate plus an early bird rate, so she got double discount, even though she only booked two nights before the booking. How can you get two different pricing deals, she ended up with a huge discount which is very disappointing. Does anyone know why this would have happened. Its hopeless trying to call Booking.com
Unfortunately it isn't very obvious but lots of discounts 'stack', ie. they add together. Search under Help for stacking and have a read.
Hi Jenny and Doug Elliott,
Check out this overview to understand which promotions will combine together.