Problem with Reservations


I am contacting you about problems of reservations, I have open the rooms but in booking com it not visible as open, page shows it as unavailable, please check our account *** cozynest. At the same time we have another problem, when one rom is booked this page shows another as rooms closed, though we have free rooms

please assist us and help to solve this problem 

Looking forward to hear from you soon 

the best


BrookAve 2 years ago

contact partner support via the 3 methods below.


PS: your partner profile is missing the listing URL .

Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox