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Problems with Pulse authentication

I use Pulse to manage and verify bookings in my hostel, however, there is a constant problem with the app authentication: "Your session has expired" appears and it's impossible to log in. It happens with ios and android devices, I still log in to my extranet in the desk version and everything is ok in the account settings and all the phones are allowed in "my devices".

Is this a common problem for you too?


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BrookAve 4 years ago

Appears resolved with later updates

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SardegnaWay 2 years ago

I can't use it because of a strange "network error" on application startup ? 

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Philip Secker 2 years ago

This has just started affecting our Android Pulse app too.  On two separate phones. Just an endless retry option. 

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BrookAve 2 years ago

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox

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Prajith prakash 1 year ago

Constantly get Network error occurred message, great trouble to login to the app, most of the time from ios 

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Florence Renucci 1 year ago

I can access the application: error message “something went wrong Retry”.

what can I do?

i have turned off my mobile, I have removed the app, same problem for the last 3 days… is there anyone who can help me?

Look forward to reading you,

kind regards,

florence