At Click. 2023 Miami, Sydney Stanback, a Senior Manager on...
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Hi unfortunately my property status is offline. I cannot manage it to online.
I need help pls
Good morning Mariella,
There could be many reasons as to why the property is not live, please see this article for reasons why it could be - https://partner.booking.com/en-gb/help/working-booking/going-live/why-my-property-not-live-and-bookable-guests
If you require further assistance, You can compose a message via the extranet under Inbox > Booking.com messages. If there is no "compose new message" directly there then click on See Contact Options > select a relevant topic eg. Account > select a relevant subtopic eg. Other > then click see all contact options > Message > write your message.
Very best regards