Rates Calendar - Standard rate


I deleted "Standard rates" and now widget Calender doesn`t appear in dropdown menu Rates&Avilability anymore. How can I fix that? When I click on Rates&Avilability i only have separate apartments in dropdown menu, but when i click on them, message:

Something went wrong

Oops, something hasn't worked, please try refreshing the page.

shows up, and all my apartments are unbookable on booking.com site (because the rate isnt set).

What can I do? Thank you for your help,

Regards, Robi

BrookAve 2 years ago




why? ftlog why would you do that.... before creating a new one to replace it.





contact partner support, see below 3 methods



Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox


Katja Žunec 2 years ago

Thank you, we already did that 2 days ago, and still no response.

Thank you for your information.