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Re cancellation of one room
Hi we have a booking from *** for a twin and single for last night and tonight, unfortunately she can’t take the single and had requested a cancellation of the single room, we have no problem with this but she is having difficulty since yesterday contacting Booking.com and then you ring us(O’Loughlins) for approval, can I get the number that she has to ring or indeed can ye cancel her single room for two nights
kind regards
O’Loughlins miltown Malbay
Below is the method , steps I use, and it has served me well.