Refund to the guest

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Hi  Jelena

erm this is peculiar, you say  you want to refund a guest after they have stayed and checked out?

Is this correct? 

And who did they pay? are you using BdC Online Payments - VCC 

or Payments By Booking?

Have you phoned or messaged BdC Support?

Kind Regards,

Be Safe, Be Well

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