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Reservation

Hi! I'm Ildiko Frautner, and I have some question: So,1 week ago I change my Bank card details, and someone reservation my house (***).... for 1 day,and today she coming,but I don't see my booking com account  history,?why,,? I don't know what happened,,

Very interested what the problem,because The booking com take the money from girl!

Thank you for information! Regards,: ))


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BrookAve 2 years ago

 

Hi Ildiko ,

 

In this case best to:

  • Message all the details to Partner Support first
  • then follow up with a phone call.

 

 

 

 


If needed, Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox