Someone sent me an email and he told me that he booked to my apartment. He sent me also a reservation number. I cant see in my calendar any reservation. The days that he booked are open in my calendar. I haven't any confirmation but he told me that he paid and tha he booked 2 weeks ago. Can you help me please?

BrookAve 2 years ago


Simply confirm it by entering the number into the search box on top of the extranet page .


If it is real it will result a match, else its fake.


You could also for due diligence message partner support , or phone with it to get them to check it.


Kind Regards


Reminder Partner Support will never see this.

Posting account or action requests here will result in nothing.

For when its urgent never post here go straight to phone method ,as per below.



 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox