The reservation cancel
I have one request regarding to reservation cancel. The Guest inform us (cenversation between our reception and quest) 26 of June about the reservation cancel.
The Guest arrivel time is today. We forget inform the booking company about the cancel. Of course, that we want not pay for not realized accommodation. We dont know if we can cancel this reservation or if is it too late?
Thank you for cooperation.
reception, Grandhotel Garni, Jihlava, Czechia