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Reservation dates change

Hi, because of the coronavirus a guest wants to change booking dates, from 15-21 august so then he had a booking from 15-26. He tried to change and he can't change it. What's the correct way to do it ? Thank you.


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BrookAve 3 years ago

 

Hi

 Have you confirmed the dates are available?

Ope nthe reservation page and on right pane , top is a change dates feature.

 

If the feature is greyed out then you or the gust must contact BdC to update the dates.

 

Alternatively just block the extra dates and manage locally.

 


Kind regards

Contact BdC- Location of Partner Only Phone number and Message methods