j
1

Reservation no. ***

Hello,

Herewith we have an issue with one booking number***, which was originally placed for our apartments Nendrės Apartamentai (***) for the dates 2020.08.05-13. Customer modified the booking and changed the stay dates to 2020.06.07-14. Customer have stayed in our apartments already. left and we got the payment from You, but originally booked dates (2020.08.05-13) still show as blocked for the same booking in our apartments. Can You please check and advise how it could be solved? blocked dates released?

If any questions or need ore detail, please let us know.

best regards

Jurgita 


b
11
BrookAve 2 years ago

 

Hi 

 

Either increase inventory for those dates to free up or

 

open its details page, click request cancel and choose option 1.

 

failing all that contact BdC support