Dear Partner, 

We have received a reservation with 

Booking reference number:


but due to COVID 19 we have our availability closed until 8th o July as our hotel is closed until then, 

Please cancel the reservation free of charge and inform us,

Kind regards,



Profile picture for user sharonpowney.hotmail.co.uk s
Sharonpowney 2 years ago

Seems strange that there was a booking if you are closed.  Did you change the system to mark this?

You have posted this on the partner forum so we cannot help with a reservation.  Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.