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Reservations
I have two reservations from booking.com for our Bungalow Amazonica. One yesterday on reservation number *** and the other was like the same but another name on reservation number ***. I would like to know whether those 2 reservations are correct because the one for yesterday did not come yet.
We reserve those two houses and when visitors do not come we loss money.
I would like to know how booking.com confirm those bookings did you already have your commision money?
please i wait for the answers.
kind regards,
Sunil Kowlesar
Amazonica Bungalows Suriname
Hi Sunil
You should make the reservation then as a No-Show.
Depending on Rate Plan, cancellation policy and prepaid via BdC, you may or may not get anything.
I use the Payments by BdC, and Non -refundable rates with strict cancelation policy.
Note: This is a partner forum and not direct support forum.
Kind Regards
If you still want to talk to a BdC Support Advisor simply go to Inbox, Booking Messages, click on Contact Us.
Note:: adding your property link to your partner profile helps other partners help and advise you.
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…