Review score

I got 10/10 and no negative comments yet I got 9?

BrookAve 2 years ago


Hi Sue /Neil,


Yes thats normal as nothing is linked to overall rating. Its not computed nor calculated, its entirely at the discretion of the end user i.e. guest .


Plenty have complained on here about it, but nothing yet to come of it as far as  I know.





Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox