t
1
Toon Vos

Room occupancy 2 adults and 1 child

Dear partner,

I am unable to get my settings right.

When 2 adults and 1 child want to book a room at my facility, it always gives people the option to book 2 separate rooms, while in the room there can be an extra bed. So in Pulse I have highlighted that the room can hold 2 adults and 1 child. Eventhough, the search engine never gives that as an option, but always advises 2 separate rooms. How can I fix this? Thank you for your guidance! Toon

b
11
BrookAve 2 years ago

 

Hi Toon,

 

Did you set that room with two arrangements, 1 for 1 double bed for 2 people and one arrange ment for same plus extra bed for child.

 

Best to phone or message partner support to review the setup as we cannot .

 

Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.

 

 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us

     

     

    how to contact partner support via private assigned number in inbox

Related posts