room occupancy and availability don't match
I have added a pull-out bed to my family room, so it will sleep 5 people. I have altered the maximum occupancy number for the room, but when I go to the site as a potential guest, and search for a room for 5 people it still only suggests the room sleeps 2, 3, or 4 or is unavailable. As I also offer a twin room the site suggests guests book both rooms if they are both available. How do I get the site to show that the family room sleeps 5? I am missing out on families with 3 kids.
Hope you can suggest a fix! thanks.
You have posted this on the partner forum so it is difficult for us to help as we cannot see your setup.
Contact booking.com help team using Inbox icon on Extranet (Option booking.com messages) or give them a call see link for local phone numbers.