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ROOM RATE

HI, CAN YOU DO SOME CORRECTION OF MY HOTEL RATE? ACTUALLY I DO SOME MISTAKE. I WANT TO MAKE A CHANGE FOR THE  ROOM RATE. I JUST WRONG CLICK AT COLUMN NON REFUNDABLE. IS IT ANY EFFECT OF THE GUEST PAYMENT IF GUEST STATUS IS NO SHOW? OR CAN YOU DO FOR ME? PLEASE EMPTY THE COLUMN OF NON-REFUNDABLE AT TATAMI ROOM. THANKS.


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BrookAve 1 year ago

 

  1. Never use ALL CAPS, its called shouting!
  2. All requests need to go to Partner Support

 

2022 Info graphic How to get help

Profile picture for user Janita - Account Advisor j
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Janita - Accou… 1 year ago

Hi there, 

This forum is for general questions regarding Booking.com, unfortunately we are not able to help with specific property requests due to security. Please reach out to the Partner Services team via your extranet for assistance with your specific listing. You can reach them via the Inbox tab in the extranet > Booking.com Messages > See contact options.