Someone made on reservation for today until Wednesday but he say that me he can’t come today and I have my property without credit card that should I do now ?

Hello and welcome to the BDC Partner Community forum where property owners/administrators easily connect with fellow Booking.com partners for the best tips and advice. This is not the BDC customer support helpline and BDC are only here to police/ administer the forum!

As regards your question we need some more info although probably easier if you call bdc support directly ... did the guest booking a room rate without cancellation and you want to charge the full rate? Do booking.com handle your payments and collect the money on your behalf? If you do not have credit card details very little you can do and maybe booking.com can help! try calling them directly.

Have a look at this helpfile or try a search contact booking support and you will get 100s of similar posts!

https://partner.booking.com/en-gb/help/support-contact/contact/how-do-i-contact-bookingcom