That is usually under the Finance Menu, one of the pages will have a Year drop down to choose from.
If it does not go back that far, you may need to message Partner Support.
Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
In the extranet, go to the ‘Inbox’ tab.
Select ‘Booking.com messages’.
Right Pane - Click on ‘See Contact Options’.
Choose Account
Now choose Other
Then at bottom , See all contact options, and click Message or Call
As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
Under the Analytics tab in the extranet, there is also a Sales Statistics report which you can run for a specific date range, and it will give a summary per room type of room nights sold, total revenue and average daily rate.
this booking number was for a stay on 5/18 for 1 night for 2 rooms, there is some type of payment error, that very well could be on the hotel's part, I needed
Hi Marian,
That is usually under the Finance Menu, one of the pages will have a Year drop down to choose from.
If it does not go back that far, you may need to message Partner Support.
Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.
Message or Call BdC PartnerSupport
*** public main lines via Where you can reach us
Hi Marian,
Under the Analytics tab in the extranet, there is also a Sales Statistics report which you can run for a specific date range, and it will give a summary per room type of room nights sold, total revenue and average daily rate.