Still no address verification code letter after almost 8 weeks

I first registered my property with Booking.com on the 29th March and need the address verification code to go live.....still nothing after 8 weeks. This is also the second attempt to get a letter with the code. I am missing potential bookings at a time when people are starting to travel more. I am tempted to abandon my listing with Booking.com and go elsewhere. The problem is made harder as you can't speak to anyone for help. What do you suggest?

BrookAve 2 years ago


After 5 weeks, message partner support to arrange alternative method. 





Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.


Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox