suspended account

Hello my name is Teresa Betancurt and I'm from Colombia.

I have suspended booking account because I could not pay the last charges. So, booking decided to close my lodging. 

Actually, I can pay the pending money but I need booking support number in Spanish and communicate with them or if you can give me the way to pay or something bank's number account from Colombia, It would be great

Thanks for your time and I will be attentive.

BrookAve 4 years ago


Hi Teresa

Usually any of the numbers including what you see under Inbox >booking messages, click on contact us, to reveal phone number 



Or for finance related under Finance , Overview menu a dedicated number.









Kind Regards



Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .


How To Guide :



How To Contact Booking.com:


If  urgent,  call the dedicated phone number* found in your extranet Inboxtab.

Under Booking.com Messages,
Click on Contact us to reveal the phone number.

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated  phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.

Please note that our finance team is available during business hours, Monday to Friday only.