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Synchronize booking.com calendar with airbnb calendar not fetching

Hi,

 

We synchronized our booking.com calendar with airbnb reservation calendar, and everything seems fine! but it's not refreshing!! meaning it's not fetching at all! I thought I can wait for a day or so, it might be fetched during that time.. but nothing had happened! can anyone help please?

 

TIA

Mohamed 


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Fiona 4 years ago

SOLUTION: For those of you struggling with the problem of Booking.com saying that the Airbnb iCal link is NOT A VALID ICAL URL, I have a solution..

I had the same problem. I selected the iCal link from Airbnb and pasted into Booking.com, and I got this error.

It turns out that when you select the contents of the dialog box that contains the iCal URL on the Airbnb site, you're only selecting the visible text. There is however additional text to the right that you can't see and which isn't selected. This means you're only copying part of the URL. To select the full URL you have to click in the box and then drag the cursor to the right, which will reveal the rest of the link. You can then select all of it by clicking and dragging all the way to the left.

If you select, copy and paste the full URL into Booking.com, it works right away. Yay!

:)

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Village Apartment 4 years ago

Thanks I tried that however still coming invalid URL? I finallhad a response from the help desk and they told me:

Booking.com
12 May 2019 - 05:14:32
"Dear partner, Thanks for getting in touch with us. My name is Chris and I will be the agent who is assisting you today. We'd like to apologize for any inconvenience or disappointment this situation may have caused. We are currently having technical difficulties with the calendar sync and are diligently working to find a solution. Any updates and solutions on the matter will be communicated to you as soon as we have them. If you have any other questions please reach out to us again. Thank you for working with Booking.com.
Best regards"
Christopher M.
Booking.com Partner Support Team

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ISH, Atithya H… 4 years ago

Hi Fiona, U must fully copy the script and then paste it. You can also scroll left and right using keys of your computer.

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Kristinanson 4 years ago

This is absolutely nuts! How can this issue still be unresolved? I see that many people are changing Airbnb insta-book off as a result to avoid double bookings, maybe that's why booking.com doesn't seem to care.

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ISH, Atithya H… 4 years ago

Usually fetching takes 10 minutes. As I have advised earlier create Google calendar (just 1 calendar) for all properties and once you update it, then all calendars will be updated. From Google, you can export. It is not necessary to import. This will solve problem. Thanks

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Kristinanson 4 years ago

ISH, can you please explain step by step how to do this? This is what I think you are saying, please correct me if I am wrong.

1) Create a new separate Google calendar for each listing-- so is this importing both Airbnb and Booking into one google calendar for each property?

2) Export the Google calendar into Airbnb

Is this correct?

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ISH, Atithya H… 4 years ago

Hi Kristinanson, process is very simple.

1. create Gmail account.

2. Go to Google Calendar via APP.

3. Please create your booking calendars for every property. Use different colors for each property. I do not think there should be a problem till here.

4. For each property, go to setting >> Public address in Ical format >>> https://calendar.google.com/ .ics.

5. This is ical calendar which you should EXPORT and paste in ical Calendar of Booking.com or airbnb. It means that you are exporting Gmail calendar to airbnb and booking.com or other calendars. You can not import any calendar into Gmail calendar. It could be but I do not know.

6. Once you get booking in airbnb or through any portals, please block dates on your Google calendar. I have pasted the calendar. Block dates will appear as blocked dates in other calendars too. Please refresh Google calendar and also, airbnb & other calendars. Manually you need to check.

Hope it will work. Warm regards

Sammy

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Victoriasbb 4 years ago

I've got this message today on Pulse app.

"Dear partner,

We're excited to introduce our latest feature improvement on your calendar connection.

New status overview
· We've added an overview for you to see the sync status of all your calendar connections. You'll be able to see the last synced time and connection status etc.

Connection setup improved
· Setting up a calendar connection is easier and more straightforward. Follow the steps and you can set up a new connection in just a few minutes.

You don't need to do anything with your existing connections. To access your connection status overview, go to Sync calendar page in the Calendar & pricing section in the extranet.

Need help? You can always refer to our step-by-step guide for more details.

Kind regards,

The Booking.com team"

I can't see any changes. Am I blind or what?

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Glassr 4 years ago

Any solution to this problem yet?

TripAdvisor won't sync booking.com iCal automatically.  Everytime I open my TripAdvisor calendar it says click here, here, here and here during which it manually sync all my booking.com iCal.  Which of course means guests will instant double book whenever the tripAdvisor calendar gets out of sync between manual sync.  Seems like the booking.com iCal format is goofy requiring manual sync in tripAdvisor ?

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ISH, Atithya H… 4 years ago

Hi Mohameed, 6 months ago I have suggested as follows.quote

"I am also doing in the same manner. Also, I suggest you to go to the CALENDAR Link in your google account (Gmail account).

Please create single or multiple calendars based on the number of properties. Copy ICAL link and paste into your airbnb or booking.com calendars. It means that you are exporting google calendar and importing into airbnb or booking.com calendars. Now synchronize it.

Once synchronized booking.com calendar booked date will be changed to the RED color. It works. This will give you guarantee. You can use Google link anywhere but best to my knowledge one cannot import other calendars to GOGGLE. Thanks"

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Samantha
4 years ago

If you are fine to pay 5$ per listing, then try Effective Tours channel manager. Instant sync between Airbnb, Booking and Expedia.

 
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Ivan Blažević 4 years ago

Hi Alex. Could you please tell me more about this option?

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ISH, Atithya H… 4 years ago

If it does not synchronize than best thing would be to mark calendars manually both on airbnb and booking.com .

Also, there is one more way to create a calendar of your bookings on Google. It will be only one (1) calendar but for each property. You can use different colors. Export ical of Google (it is .ics file). It means copy and paste link in your both airbnb and Booking.com calendars. You can test it. In my case it works. Thanks

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Aunt Jane's Two 2 years ago

In our case, it definitely does not work properly and trusting it has already lead to more than one double booking.

We have to mark the b.com calendars manually because they will randomly miss various dates during synchronization.  We do use multiple google calendars as you suggest.  The "missing" dates are rarely the same on different properties.  We can repeat the error on certain dates but have found no difference in the ical data for the dates that do not sync.  For a property that has multiple rooms and had missing bookings on the same dates, manually blocking the first room somehow "fixed" the problem for the second room and the synced reservation magically appeared, though it was from an entirely different google calendar, and all we had done was "save" the manual change of the first room's status to "closed".

These issues have us frustrated with booking.com. We waste a lot of our time with problems other OTA's solved long ago.

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Aaltje B. 4 years ago

Hi Alhameli

I also work with Airbnb. 

But I didn't allow for instant book. 

Future guests have to request for their stay / days. 

For me that works perfectly fine. I can't say I have less bookings with A. then I can realisticly expect. 

no need for syncing. Just add  it in the BDC calendar and off you go. This works best for me. 

 

Hope this helps. 

 

greetings, 

Aaltje B.  

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ISH, Atithya H… 4 years ago

Hello,

1. I suggest you to create Google calendar for your reservations for each property. It will be just one (1) calendar. Then please synchronize it manually. You can add other calendars too. It will work.

2. Please also check if your ICS file (which you are pasting for calendars synchronization) is complete.

3. There is nothing else.

Thanks

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M Adamopoulou 4 years ago

Thanks for details about Google calendar...

I will give it a try...

Cheers!!!

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ISH, Atithya H… 4 years ago

Flona has also posted. This is also a problem. 

"It turns out that when you select the contents of the dialog box that contains the iCal URL on the Airbnb site, you're only selecting the visible text. There is however additional text to the right that you can't see and which isn't selected. This means you're only copying part of the URL. To select the full URL you have to click in the box and then drag the cursor to the right, which will reveal the rest of the link. You can then select all of it by clicking and dragging all the way to the left.

If you select, copy and paste the full URL into Booking.com, it works right away. Yay!

:)"

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Ivan Blažević 4 years ago

That's not problem that I have. I'm not able to select text partially. In my case the whole link is visible and I select the whole link, but the answer is same.

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Admin 2 years ago

BBC call works much better and blooking rooms in their Pulse it's just a second> the Airbnb calendar stings. Strange because they started so well. I thing they to big to manage. We like their clients, most of guests are fine turists, very different group then from BBc.  

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Aunt Jane's Two 2 years ago

Have tried all settings advised by booking.com customer service, but random dates still do not sync between google calendar and booking.com.  No issues with airbnb or trip advisor syncing to same calendar.  Booking.com's final advice: enter all bookings manually, or hire a channel manager that does manual entry to do it (because the automatic sync will fail no matter who tries to set it up).  We're very disappointed in booking.com's failure to resolve this calendar sync issue that is not a problem with any of its competitors.

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Admin 2 years ago

Personaly I think it's something wrong with Airbnb Calendar, not Booking ical.

I spend all day yesterday trying to update prices for next year. Airbnb ical is blocking calendar on Booking if there is no prices for the dates. Their system is old. There is no option to choose what should be sync, or not. The modern calendars have these option already. I expect Airbnb calendar to send only bookings to Booking.com not blockings.

We're not getting much reservation from Airbnb do to cov-19. so I will not waist time updating prices which is almost impossible job to do it.

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Laura Jacobsen 1 year ago

I am having this same problem now. My booking.com calendar is set up to sync with AirBnB and status is marked green “okay.” Yet it hasn’t synced (exported) in 15 days! And I don’t see a way to manually export using just the app. 

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ISH, Atithya H… 1 year ago

It should nor be a problem. ICAL will synchronize only when you paste a full script. Secondly if problem persists then please synchronize it manually. Automatic synchronization takes 3-4 hours.

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Astrid Rijke S… 1 year ago

I am experiencing problems as well. Although I have this setting, closed dates aren't in the ical export.