p
1

Thes guys block rooms in our prope

looks like the same here in Bali Indonesia. The Hackers are clever through out the world... india, Bali, Brazil , europe... what can do Booking.com? this is my question to help us, partners not to have such misadventures.Thes guys block rooms in our prope

anyway, when I see that adress, I know it's a fake and I don't anymore  block a room . the next day , I click NO SHOW. point!

 


b
11
BrookAve 2 years ago

 

Welcome to the Partner Only  Forum, addressing only us not BdC support team.

Posting an action request  will not result in any action at all, here.


 

Hi  

Yeah I'm going to go ahead an demystify this misuse of  'hacker'.

No one is hacking BdC to make bookings, that is NOT a thing, never has been.

 

What you are more likely seeing is manual bookings or bookings via a Booking Holdings Group company such as Agoda, using the same address, that is perfectly normal, as we discovered over the last few months.

 

For further support simply phone BdC Support directly for this type of enquiry. Guide below or :

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 


 

Kind Regards,

Be Safe, Be Well

 

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