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Two of my rooms are blocked on my page
Hi good evening. Unfortunately for some reason two of my 6 rooms are blocked on booking.com and can not be booked. I have tried everything to unblock them but I just can't do it.. Can anyone please help me.. Bernie salmon Island View Dromineer Nenagh Co Tipperary Ireland.
Open up Rates, Calendar - use List view and open up down left hand side. You should be able to then compare rooms that are open and closed to see why more easily.
If you need to contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Hi good morning Sharonpoweny thank you for your reply. Unfortunately I done that and my two rooms are not listed in open and close. If I go on to my main site all the photos of all 6 rooms are available also if I try to book one od the two rooms i am having problems with it shows sold out by Booking.com whit a big sold out tag across the picture.. Its so frustrating as I have had no problem managing my pag up yo this.. If I only could talk to customer care by phone... Thanks again. Bernie
Hi Bernie. Both my comment and BrookAve have given you links to contact numbers for the customer care team
Hi Bernie,
In Calendar List View, do you have when you expand the rate plans and promotions on left for a Room Type :
Kind Regards, Slan go foil,
PS : please take the time to complete your profile and add the property listing link
How & Why Add your Listing to your Partner Community Profile
Contact BdC- Location of Partner Only Phone number and Message methods
@Bernie mc grogan
Contact BdC- Location of Partner Only Phone number and Message methods