Unable to contact guest

I have a booking scheduled for 3 days stay however i am unable to contact the guest by the number she has provided. She is also not responding to messages sent to her in the extranet. What do i do?

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M Adamopoulou 5 years ago

Hi! Shriya-Luke and welcome to the forum.

Maybe you should try to call your local office of booking.com asking for support.

They can communicate with guest for you.

Good luck and happy hollidays...