Unable to find booking details after receiving email advising of a booking

Hi

I received an email advising of a booking made for our premises. However, when I click on the ling, and insert my user name, it tells me that that there is no such user. I have accessed this forum by logging in with the same user name via google. The page, however, does not recognise me as a partner and shows no messages.

Can anyone tell me how to access the bookings page for my property

Regards

Roy