Unable to send messages to Guest Post depature

Hi

So I normally wait a week or so for departures to be sent a friendly reminder to leave a rating and optional contructive feedback comments..

I just noticed its not working instead I see a error 'something went wrong , please try again'.


It is happening in both mobile ap and website. This would suggest its a intentional feature and not an error.

So I'm looking for a workaround or fix, as I need to be able to send reminders, as too many do not leave rating, which then leads to Preferred Partner rating ripple effect and other rating issues as a result.

Kind Regards