uncorrect reservation

We received a booking on November 6th, 2021 from Mr. Bärtges, which he canceled again on September 20th, 2021. However, the rooms have not yet been released in the system. We need your help for this. We can be reached on the phone number *** or by E-mail: ***

Kindley regards

Claudia Kleinöder, Weingut Magdalenenhof

65385 Rüdesheim am Rhein

BrookAve 2 years ago


best to contact Partner Support 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox