Under 18 guests


i have just an inquiry of a guest 16 years old traveling alone since few months in Thailand

are we allowed to host him?

BrookAve 3 years ago





That would be a policy you set and decide on . 


Its under Extranet > Property > Policies

You can set a minimum and max age.


Some would say a 16yo from their region versus other is not the same, e.g. usa 16yo versus Irish 16yo.


you can host whomever you wish at the end of the day.


Reminder you cannot do either of those two actions requests or any action request on here.


 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox



Kind Regards