under review

i received a email saying am under a review why and for what i haven’t had no complaints that i no of a just had 9.9 on my score and starting to get bookings and you take me of 

BrookAve 2 years ago


#6 partner to post this, wait 10 days or phone Partner Support


contact partner support, see 3 method  below


Friendly reminder : we cannot help with account nor invoice/payout issues here, you must message Partner Support to open a case and then if urgent follow up with a phone call. see contact options below.


Reminder partners should NOT use Customer Services methods on main website,, use Partner Support.



Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox

Profile picture for user Account Advisor Kavina a
Account Adviso… 2 years ago

Hello Mia,

As Brook suggested, please get in touch with Booking.com to find out more. Unfortunately, none of us will be able to give you an answer.