Urgent Booking.com canceled a reservation
I just received an email with a cancellation. I don’t understand why because the client just contact me and tell me that he didn’t canceled himself...and he supposed to arrive tonight....
can you please help me to understand where is the mistake ?
You have posted this on the partner forum so we cannot help with this. Contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.