Hi I have a guest querie, will a guest be refunded if the location set to visit or the location the guest lives in goes to lock down will they be offered a full refund

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Sharonpowney 3 years ago

It will depend when they booked.  Have a search on Help for 'force majeure'.  So if they booked ages ago when covid not known about they get a refund but if they booked morel recently, when risk was known, then they won't