"we've temporarily disabled non-refundable and prepayment policies. As soon as we can give you access to them, we'll let you know."

It's been almost a month now that I have registered my property at booking.com, can anyone please let me know when will my listing be approved for non-refundable features and prepayment policies? People have been booking the property and then not showing up which has caused me financial loss and it's still going on.