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What to do if I don't understand the guest's language?
I would like to know if a guest book to your property and the language he or she prefer is not understood by you or any other person in your property what happens?
Hi Jane
Welcome to the Partner Community...
Maybe you should use google app translator...it’s easy...
Wish you a nice start ?
Thank you
You are welcome...
Don’t worry too much about translation...
Positive attitude resolved these issues and sometimes can be fun...
Wish you a nice Sunday ?
jane Mwangi
i am from india ,rajasthan, ajmer, pushkar ,hotel white house pushkar.
i think if you know english is the best to communication way .
thanks
kapil pandey
mob 0091 -759702428
in message template area ; host profile etc, there is the option to write for other langauges.
So like Maria said start with say the English default version in one app window, open browser tab or window on another for google translate.. and for each language copy paste in the English version to the left and then choose the output language, now copy paste the converted langauge into the equivalent memo box with the language selector correclty set.
Rinse and repeat for each language.
Hello, Jane Mwangi! Thanks for raising a good question. I'm going to feature your post so other fellow partners can share their advice as well. By the way, Google Translate is integrated into the extranet and the Pulse app? To translate your guest’s message into your language, click on the ellipsis button (an icon with three dots) next to the message and select ‘Show translation’. It will then be translated into the language you’ve set as your preferred language in the extranet or Pulse.
Hello how can i call on booking i have problem with my other property i can't log in or i have no access anymore but still listed on booking hope i get your reply thanks.my friend created that account using by other gmail so it means i can't even do reset the password the instructions sending to the gmail what he created not on my gmail.
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Google Translate is perfect for communicating w guest in case of language barriers, both in writing, both in live speaking when they arrive.
Just SMILE..............and try to slowly speak......it works wonders !!
Good Luck/Bonne Chance/be al tawfek/Veel geluk/Mazal tov/Buono/kali tychi.
Michael knows best!!!
A Huge smile is the best greeting!!!
Cheers!!!