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1

WHY BOOKING TO THE RESERVATION NO *** DONT GET THE MONEY ON THE CARD, BECAUSE THEY CANCEL THE RESERVATION AFTER FREE CANCELAT???ION

ANOTHER PROBLEM- THE PULSE PROGRAM DONT SENT TO ME THE MESSAGE AND THE RESERVATION AND I CANT WATCH ON THIS PROGRAM FOR 5 TO 5 MINUTES TO SEE THE RESERVATION, SO ITS POSSIBLE TO DOUBLE THE RESERVATION.

ANOTHER PROBLEM - I SAY TO YOU TO DELETE TE NOTE (1 STAR) GIVE TO US ON THE GOOGLE FOR VIRGIL CATANOIU BECAUSE THIS PERSON DONT STAY TO OUR HOTEL AND HE SAY IN COMMENT POSSIBLE CLIENT


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BrookAve 2 years ago

 

hi, Gabriela ,Welcome

 

  1. Buy a elixir of [Greater Unsticky CAPS LOCK] ,to unstick that CAPs Lock key. Dont wrtie all in CAPS, thats called shouting. 
     
  2. you can review your notification settings by logging in to the main proper Extranet for the full fat features, as pulse is limited. admin.booking.com. top right 1st circle menu.
  3. pulse app will never be a substitute for the full fat client , Extranet in a browser on a computer.

 

4. (1 STAR) GIVE TO US ON THE GOOGLE - if you mean a guest ratied 1 star on a google rating, then nothing will happen, thats google not BdC/

 

 

 



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


 

Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.

 

Message or Call BdC PartnerSupport 

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us

     

     


    how to contact partner support via private assigned number in inbox