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Add cleankng fee. My first reservation doesnt show the cleaning fee norte the extranjero show it

I started today with a nes property and my first reservation does not show the cleaning fee in the total payment. Went to the extranet and cant find where to ad it.

Need help soon.

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BrookAve 1 year ago


HI Jose


  1. Add Your Listing you to your Profile so we can see it , and test a checkout process to see if it is there or not.
    1. How & Why Add your Listing to your Partner Community Profile   
  2. In general as long as you defined the Cleaning Fee in 
    1. Property > Policies > Additional Info > Cleaning : Per Stay , Set amount


When a guest searches on your property the results, the room they is amount for if they hover over it an overlay pane appears showing the break down and the cleaning fee will be there.


You can preview it the same way.


How-To Set Additional Charges and Fees such as Cleaning Fees


additional fees cleaning

Reminder Partner Support will never see this. We cannot assist with this.

Posting account or action requests here will result in nothing.



 Message or Call BdC PartnerSupport ***


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


*** public main lines via Where you can reach us



Kind Regards