1
add a night to an existing reservation
A guest wants to add a night to an existing reservation. Neither him or I seem to have the ability on the booking.com website to "request a date change".
How do I do this?
A guest wants to add a night to an existing reservation. Neither him or I seem to have the ability on the booking.com website to "request a date change".
How do I do this?
Normally you would go into the Reservation and use the 'Change reservation dates'. If you aren't able to do it yourself contact booking.com help team using Inbox icon on Extranet or give them a call see link for local phone numbers.
https://partner.booking.com/en-us/help/where-you-can-reach-us
Contact BdC- Location of Partner Only Phone number and Message methods