adding cleaning fee to bookings

I'm having trouble finding where to add the cleaning fee to my bookings





Welcome to the Partner Only  Forum, addressing only us not BdC support team.

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Hi Robyn


This is what you are looking for

Policies - Additional Fees - Deposits and Cleaning Fees  



Please phone BdC Support directly for this type of enquiry. Guide below or :


1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’

Topic : Account

Subtopic : Other, then phone number is revealed on right





Kind Regards,

Be Safe, Be Well


Dedicated Partner Contact Options - Visual Guide


Reminder your profile here is missing your listing link, please add it.

How & Why Add your Listing to your Partner Community Profile

Account Adviso…

Hi Robyn Tamati,


You can update any additional fees and charges in the Extranet under the Property tab > Policies > Additional fee and charges.


Kind regards,

Shirley E.