1 Robyn Tamati Answered adding cleaning fee to bookings I'm having trouble finding where to add the cleaning fee to my bookings 11 BrookAve Welcome to the Partner Only Forum, addressing only us not BdC support team. Posting an action request will not result in any action at all, here. Hi Robyn This is what you are looking for Policies - Additional Fees - Deposits and Cleaning Fees ELSE Please phone BdC Support directly for this type of enquiry. Guide below or : 1) In the extranet, go to the ‘Inbox’ tab. 2) Select ‘Booking.com messages’. 3) Click on ‘See Contact Options’. Topic : Account Subtopic : Other, then phone number is revealed on right Kind Regards, Be Safe, Be Well Dedicated Partner Contact Options - Visual Guide Reminder your profile here is missing your listing link, please add it. How & Why Add your Listing to your Partner Community Profile B. Account Adviso… Hi Robyn Tamati, You can update any additional fees and charges in the Extranet under the Property tab > Policies > Additional fee and charges. Kind regards, Shirley E.