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Automated messages - third party app?

Hello,

We have a guesthouse with 3 bedrooms. Each bedroom has a lockbox with a code. I have templates with each code. I want to schedule the templates automatically on the check-in day to the guests but on booking it’s not possible. 

We also list on other platforms and there’s no problem there.

Is there a third party app that can do this?

Or is it better to create a separate listing for each room so I can automate the messages? 

Thank you!

4 Replies

8
Barry Reilly

There is the security implications of this, best to just do it by manual message,  but save them as templates to click and use when needed.

 

Even if just in a notepad app

1 month ago
9
M Adamopoulou

Dear Paula, 

In your Extranet inbox tab under your Property tab scroll down to find Messaging Preferences...there you can create different templates and schedule them as you like...

Wish you luck.

1 month ago
1
Paula Amariei

Thank you, I tried this, but I have 3 rooms with 3 different codes, and the only option booking has is if i send all guests all 3 codes in one message, it doesn’t allow to have message 1 for room 1 with code 1, just a general message that applies to all rooms and I can’t send all the codes to every guest. 

 

1 month ago
9
M Adamopoulou

Dear Paula,

Maybe you should send a message request through your Extranet inbox and ask BDC to add an extra feature to your listing  for sending messages  ....just an option...

Wish you luck.

30 days ago