Introducing your guide to a stronger summer season

We’re sharing data-backed insights about travellers searching and booking on our platform, and solutions to help you meet these travellers’ unique needs. Find out how you can leverage these insights to attract new demand.

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1
Virginia Harrison

Banking information

I received an email today Thanking me for my banking information.  I haven't sent any recent info and haven't changed anything.  This is alarming to me.  It was a "no reply" email.

 

10
M Adamopoulou

Hi Virginia,

Since this is only a Partner Community....Please resend your message request through your Extranet inbox directly to BDC.

 

Wish you well.

1
Virginia Harrison

I have sent an message via the Extranet and still have not received a response.  This is third response I've receive via this portal.  There seems to be no easy way to have one's questions answered.  

10
M Adamopoulou

Sorry to hear that...maybe you should call your local BDC office.

 

Hope you find solution the soonest.

1
Virginia Harrison

I did call.  They referred me to the Extranet!  I got on the Extranet and can't find any messages.  

Virginia Harrison

11
BrookAve

 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

No-reply@   is common for systems to use when they are just notifications.

if the domain part was not of this name and format, then it is spam.

 

booking.com

partner.booking.com

subdomain.booking.com

 

 

Kind Regards

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