1
Sharon Gray

bar and banned guest

*** *** has been barred and banned and keeps making reservation

11
BrookAve

 

HI Sharon,

 

Simply open their first booking and use report feature, and tick the box for block future bookings.

 

ELSE phone or message BdC Partner Support 

 

 

Do not post account nor action requests,  PartnerSupport will never see these posts.

No action will be taken.

 

 

 

 

Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

 

 

Kind regards