Blocking guests from re-booking
I'm new to this so apologies in advance if I'm asking a stupid question.
I had a guest who just completed his stay with us. He gave us a very good review but he left the apartment not in a good state. I'm still trying to build a reputation and getting good reviews so I don't want a direct conflict with this guest. We are lucky we have few days before the next guests come and hence we have ample time to recover. So, Is there a way how I can block a guest from booking again in the future (sort of blacklisting)?