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The Blue Button...send us a message..????

Good day Partners.

I am getting very frustrated trying to send a message. my problem is that I wish to change the way I pay my invoices. I am being lead to the financial overview page & asked to press the blue button to send a message.."The blue button" doesn't seem to be working as it takes me to a page that says I have no message...??? Does anyone know how to send a message to them as I cannot reply to any of the emails I've received...Please HELP...


At bottom of every page is contact us…


Use the partner support option under inbox.



Message or Call BdC PartnerSupport

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘ messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.



Kind regards