BOOKER NAME & GUEST NAME
i am here to write about an issue we are face sometimes,
sometimes, someone booked a room with a name (ABC) but the guest who would stay in your property is (XYZ) so when they call us or visit us regarding their booking, mostly they ask us about the booking with the name of (XYZ) which is guest name and we don't find any booking with that name, its a confusion, so i would say, we must need to confirm that the guest name and the booker name, both will be updated.
with this, we won't miss our bookings.
Hope you all will are agreed with this