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1

BOOKING

Dear Partners,

please  be kind enough to reply as soon as possible and explain how the booking *** took place while we had closed the availability for this particular room type. Looking forward your prompt reply the soonest poosible.


11
BrookAve

 

Hi

 

The simple answer to that is one of these:

 

  1. Your responsibility to ensure availability calendar is up to date.  
  2. You listed on 2 or more OTA and failed to sign up for a 3rd Party service - Channel Manager  
  3. The BdC System had a glitch that resulted in the booking getting through.

 

 

 

 


Reminder: Never post action requests, will never be seen nor actioned.


If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.
  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile


  10. how to contact partner support via private assigned number in inbox