Booking ***

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Hi 

For this topic you should clarify what you mean by 'I do not have avenue' , as in English that does not make sense .

It kind of sounds like you had a valid booking, then at some point  before arrival they asked for something, you refer to as 'venue'.

and now as a result of not being able to provide 'venue' you want to , cancel and refund and then no commission , is that right?

or are you actually saying this is a double booking /overbooking ,and you want to cancel it, but the check=in date is now in the past?

if it helps try writing it in your native language and then translate to

English using

https://translate.google.com

Kind Regards,

Be Safe, Be Well

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