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1
Duvan Hotell

Booking and cancellation bug

Hi, There seem to be a bug with your system. We received tons of bookings with the same reservation number - (***) We also have a cancellation that we received - (***) - the day after she was suppose to stay, which is weird - we also never received the actual booking confirmation of this one. What is wrong? Thanks

11
BrookAve

contact partner support 

 

 

 

 

Reminder: Never post action requests, will never be seen nor actioned.

If needed, Simply report to BdC Partner Support , see below 3 methods.

 

Message or Call BdC PartnerSupport ***

 

  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’. 
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

  8.  

    *** public main lines via Where you can reach us  

  9. How & Why Add your Listing to your Partner Community Profile

  10. how to contact partner support via private assigned number in inbox

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