booking error

 

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Hi Julie Utting

 

Its all covered in here: Managing Availability by BrookAve

Restrictions have what I call extended fields that are hidden by default, you must request partner support to enable them 

 

e..g. no arrivals, no departures etc.

 

You do not set the min stay in the Rate Plan window, for greater than 7.

 

You instead set them in Calendar - List View, expand the Room Type, then the Plan or promotion and tick Restrictions to see the extended fields view.

 

Now set the Min , Max length of Stay to 28, 31.

 

Same idea can be set for the normal rate plans for 2 night minimum.

 

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I have had bookings on monthly plan rates for only 3 nights, when minimum stay is 7 nights. ?

 

Syntax error, does NOT compute. This makes my head hurt

 

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my standard rate plan is £50 per night and lowest with deductions is £35, how can i get a booking where customer only pays £10 per night?? 

 

 

Yikes 10 a night , are you sure  ? 

 

You would need a spreadsheet to map out the basic logic of starting rate set ,plus additional fees options, minus commission on total, and PbB payment gateway fee %. and perhaps then swap it around so you enter the cost paid per night and have it calculate the starting rate price.

 

Here is a starting point:

Finance Spreadsheet - Example Spreadsheet to breakdown Reservation List

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Else please phone BdC Support directly for this type of enquiry. Guide below or :

 

1) In the extranet, go to the ‘Inbox’ tab.

2) Select ‘Booking.com messages’.

3) Click on ‘See Contact Options’. 

Topic : Account

Subtopic : Other, then phone number is revealed on right

 

 

 

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Kind Regards,

Be Safe, Be Well

 

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